Our Story

Built on Trust. Proven by Results.

Solutions Pros is a locally owned cleaning company serving the metro area since 2016. We built this business on a simple idea: do the job right, every single time.

2016Founded
1,200+Jobs Completed
8+Years Serving the Metro
100%Satisfaction Guarantee
Solutions Pros cleaning team at work in a modern office
How We Started

A Company We'd Trust in Our Own Homes

Sandra Reyes founded Solutions Pros in 2016 after spending a decade managing facilities for commercial properties. She kept seeing the same problem: cleaning companies that cut corners, sent untrained staff, and disappeared when something went wrong.

She built Solutions Pros to be different. Every team member goes through our in-house training program. Every job is backed by our satisfaction guarantee. And every client gets a consistent crew — not a rotating cast of strangers.

Eight years later, we've completed over 1,200 jobs across the metro area. We're still locally owned, still hands-on, and still doing the work the same way we did on day one.

What We Stand For

Our Values

Accountability

We stand behind every job. If something isn't right, we come back and make it right — no questions, no excuses.

Eco-Conscious Cleaning

Every product we use is non-toxic and biodegradable. Safe for your family, your pets, and the environment.

Reliability

We show up on time, every time. Consistent scheduling and clear communication are non-negotiable for us.

Attention to Detail

The corners, the baseboards, the spots others skip. We clean the whole space — not just the obvious parts.

Respect for Your Space

Your home or office is your domain. We treat it with care, discretion, and professionalism on every visit.

Trained Professionals

Every team member completes our in-house training program and is background-checked before their first job.

The People Behind the Work

Meet the Team

Small enough to know your name. Experienced enough to handle any job.

Becky Walls, Founder & CEO
Founder & CEO

Becky Walls

Becky started Solutions Pros in 2016 after 10 years in commercial facilities management. Her goal: build a cleaning company she'd actually trust in her own home.

April Walls, Operations Manager
Operations Manager

April Walls

April oversees scheduling, quality control, and team training. She's the reason jobs run on time and clients rarely have to call twice.

Priya Nair, Lead Cleaning Specialist
Lead Cleaning Specialist

Priya Nair

Priya has been with Solutions Pros since year one. She leads our deep-clean and move-out crews and trains every new hire on our standards.

DeShawn Carter, Commercial Services Lead
Commercial Services Lead

DeShawn Carter

DeShawn manages our commercial accounts and oversees every office and facility job. His background in facilities maintenance means nothing gets missed.

Lena Kowalski, Client Relations Manager
Client Relations Manager

Lena Kowalski

Lena is the first voice you hear when you call. She handles scheduling, follow-ups, and makes sure every client feels taken care of from the first call to the final walkthrough.

Amara Osei, Eco & Products Specialist
Eco & Products Specialist

Amara Osei

Amara researches and vets every cleaning product we use. She keeps our supply chain green, safe, and effective — and trains the team on proper application.

Jordan Ellis, Residential Cleaning Specialist
Residential Cleaning Specialist

Jordan Ellis

Jordan handles recurring residential accounts across the north side. Clients ask for him by name — his attention to detail and consistency keep them coming back.

Diane Flores, New Hire Trainer
New Hire Trainer

Diane Flores

Diane runs onboarding for every new team member. She built our training checklist from scratch and makes sure every cleaner meets our standards before their first solo job.

Ray Nguyen, Move-In / Move-Out Lead
Move-In / Move-Out Lead

Ray Nguyen

Ray specializes in the high-stakes cleans — move-ins, move-outs, and post-construction. He knows what landlords and property managers look for, and he delivers every time.

Gloria Tran, Night Shift Supervisor
Night Shift Supervisor

Gloria Tran

Gloria runs our after-hours commercial crews. She keeps the overnight schedule tight, ensures every site is locked up properly, and has never missed a morning handoff in three years.

Malik Johnson, Supply & Equipment Coordinator
Supply & Equipment Coordinator

Malik Johnson

Malik keeps every crew stocked and every piece of equipment in working order. If a team needs something on a job, Malik has it handled before they have to ask twice.

Teresa Okafor, Quality Control Inspector
Quality Control Inspector

Teresa Okafor

Teresa does the final walkthrough on every deep clean and commercial contract. Her checklist is the last line of defense before a job is marked complete — and she takes that seriously.

Credentials

Licensed, Insured, and Accountable

We hold every certification and license required to operate in our service area. You're not just hiring a cleaning crew — you're hiring a professional business.

  • Fully insured and bonded
  • Background-checked team members
  • OSHA-compliant safety practices
  • Eco-certified cleaning products
  • Licensed in all service areas
  • Member of the ARCSI (Association of Residential Cleaning Services International)

Ready to Work with a Team You Can Trust?

Get a free, no-obligation quote in minutes. We'll match you with the right service and get your space on the schedule.